The Musicians Choice





View Cart | Checkout | Items Ordered: , Cart Value:

About Us M B Music Limited is a privately formed internet company specialising in products for the discerning guitarist. We believe that all the products listed within our on-line shop are of a good quality and represent value for money. If you have any suggestions or comments please email us at sales [at] guitarandampshop [dot] co [dot] uk. We would very much like to hear from you.

Our Contact details:

M B Music Limited
20 Queensway
Bognor Regis
West Sussex
PO21 1QT
England

Phone: 01243 868666
Fax: 01243 868666
Email: sales [at] guitarandampshop [dot] co [dot] uk

Making A Purchase Making a purchase could not be easier. Just browse through the pages of our on-line store, click on the 'buy now' button for any items that you wish to buy and this will automatically place them into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few neccessary details that we need to be able to satisfy the order. You will receive an order acknowledgement/invoice from us once your order has been accepted.

We accept all major credit and debit cards. We now also accept Paypal via the RBS Worldpay system. If you are shopping from outside of the UK, e-mail us with your requirements and we will calculate the costs including carriage for you. You may give your credit card information via phone, fax, normal mail or over the Internet. You may also pay by posting a cheque to our above address (please allow at least 7 days for clearance), just place your order and select 'Cheque Posted'. This ensures you order begins to be processed no matter what form of payment you are going to choose.

PLEASE NOTE WE ONLY SHIP TO THE REGISTERED CARD ADDRESS UNLESS THE TRANSACTION IS VERIFIED BY VISA OR MASTERCODE SECURECODE.

Manufacturers reserve the right to change specification without notice. Whilst we endeavour to ensure specifications shown are correct, their maybe instances where such manufacturing updates occur without our knowledge.

M B Music reserves the right to reject the offer of purchase and cancel the order for any of the following reasons:

  • We are unable to obtain satisfactory payment authorisation
  • We are unable to deliver to a specific location or country
  • We are unable to confirm or verify your address information
  • The item you have ordered is out of stock
  • There is an error in the product, image, description or pricing, whether it is online, email, verbal or printed.

As a WEEE (Waste Electrical and Electronic Equipment) compliant company we will take back like for like product for recycling ( i.e. If we sell you an amplifier, you can return your original amplifier for recycling) You will be responsable for arranging the return and the costs incurred. more info

Shipping And Handling All of the prices quoted within this web site include VAT and free delivery except when they are below the value of £60.00 to any destination in the mainland UK. Orders below the minimum value will incur shipping costs of just £1.00 + VAT for mainland UK. For international deliveries click here

Please check all items thoroughly upon receipt. All claims for transit/carrier damage must be notified to us within 48 hours of receipt. We will not accept any claims of this nature after this period.

Should you fail to be available to receive the goods we do reserve the right to charge you for additional carriage costs incurred.
Delivery Schedule We will normally despatch your order, if available from our stock, within 48 hours of receipt. When placing your order please enter any special requirements in the box provided. If an item is out of stock we will e-mail you and advise anticipated delivery.
Back Orders If your item is not in stock, we will back order the item(s) for you. In the event of this happening, you will always be e-mailed with the option to reselect from an alternative product or cancel your order.
Tax Charges All orders are charged at the ruling UK VAT rate of 15% unless the goods are exempt. If you are outside of the EEC or from a tax exempt state our checkout should automatically correct the V.A.T. to compensate.
Credit Card Security All credit card and debit card transactions made on this site are processed via RBS Worldpay. As one of the leading internet payment service providers, RBS Worldpay has an extremely secure encrypted system giving you every safeguard possible.
Guarantee All of our products come complete with manufacturers warranty/guarantee. Guarantee periods vary by product. If you require further information about a specific item please do not hesitate to contact us.

Should your product develop a fault within 14 days of delivery please contact us by phone on 01243 868666 or by e-mail on sales@guitarandampshop.co.uk and we will organise for the item to be repaired or replaced. Should the product develop a fault after 14 days of delivery you will be covered by the manufacturers guarantee where applicable and appropriate action will be taken.


We will generally uplift any product with a Manufacturing Defect at our (MB Music) expense within a 3 Month Period. After this period, you will be responsible for the cost of the return.

Privacy Policy M B Music Limited do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy You have the right to cancel any purchase if you notify us in writing within seven days of receipt of the goods. This can be done by e-mail to this site or by letter to our above contact address. The product must be unused and in its original packaging. (In the case of software the original plastic wrapping must be fully intact.)
You will be responsible for the costs incurred for the return of the goods. Card payments will be refunded within 30 days of the goods being received and checked back at our store. In the event of a cancellation we reserve the right to deduct the cost of the credit card handling amount charged to us by Worldpay.

Remittance Terms All payments are considered to fulfil a contract of sale and all purchases are therefore covered by the sale of goods act and ruling UK laws.

spacer
spacer